NOW OPEN 10a-8p MONDAYS
The summer rush has subsided and we are back to our normal shop hours.
Geoff's Bike & Ski: COVID-19 Changes
To all our loyal customers: In this trying time we are doing everything in our power to keep our staff and customers as safe as possible while also balancing the needs of people to be able to get out, ride their bikes, and find temporary moments of reprieve from the wild world around us.
WE ARE FULLY OPEN FOR SALES AND SERVICE
HOURS: Monday: 10am-8pm---Tuesday: 10am-6pm---Wednesday: 10am-6pm---Thursday: 10am-8pm---Friday: 10am-6pm---Saturday 10am-5pm---Sunday Noon-5pm
UPDATE October 13, 2020.
We have reopened the doors to customers entering the store!
FACE COVERING REQUIRED
LIMIT OF 4 INDIVIDUALS OR 2 GROUPS IN THE STORE AT ANY GIVEN TIME
BE RESPECTFUL OF OTHERS AND THEIR INDIVIDUAL SPACE
Thank you for your understanding during these trying times, Geoff and the Crew
Our website, www.geoffsbikeandski.com along with the Specialized Bicycles website, www.specialized.com continue to be great resources to order any and all of our products. If you select the click-and-collect option from Specialized the sale is processed through Geoff’s, this applies to all bikes and equipment in their catalog.
Click + Collect FAQ
When will my order be ready for pickup?
Your order will be ready 1 hour after your order is placed. If your order was placed after 5 PM, your bike will be ready by 12 PM the next day.
What if the product isn't in stock?
One hour pickup only applies to in-stock items. Warehouse orders require 2-5 days for shipping and assembly.
How long will you hold my order?
Unless special arrangements are made, we ask that you pick up your order within 10 days of purchase.
What happens if I don't pick up my order on time?
If you order is not picked up in 10 days, we'll return your item to our inventory with a 10% restocking fee.
Can someone else pick up my order?
Yes. Make note of the person in the order comment field, and make sure they have both a photo ID and your confirmation email (paper or digital).
Where do I go to pick up my order?
Let us know that you are here to pick up your online order and we'll be happy to get it for you and answer any questions. If it's a bicycle, we'll help you with basic adjustments to ensure a safe and comfortable fit.
When will my credit card be charged?
Your credit card will be charged at the time of purchase.
Can I return pick up items at the store?
Yes. The process is like returning items purchased in-store. Just ask a staff member and they will walk you through the process.